OUR COMMITMENT TO YOU
Convenience. Reliability. And no nasty surprises. They’re what service should be. And they’re exactly what Ford promises when you have your car serviced. Feel at ease knowing that your car is being serviced by factory trained technicians using specialised diagnostic equipment. After all, nobody knows your Ford better than we do!
LOW PRICE TYRE GUARANTEE^
With Ford’s Low Price Tyre Guarantee, you’ll never pay too much for tyres. You can count on our Ford technicians to offer professional advice on a wide range of tyres to suit your vehicle at the right price, and if you find a lower price from another retailer we’ll match it within 30 days of purchase^.
Chadstone Ford also stocks a wide range of tyres to suit all types of vehicles, not just Ford.
FREE LOAN CAR1
So we can keep you on the road when you’re getting your car serviced you can also take advantage of our Free Loan Car program1. All you need to do is book a loan car when you book your next scheduled service at participating Dealers.
With Ford’s Service Price Promise, you’ll know what you’re going to pay for a standard service before you even come in. So there are no nasty surprises for the life of your Ford2. To find out how much a standard service will cost for your vehicle use our handy Service Calculator at the link below.
ROADSIDE ASSISTANCE/AUTO CLUB3
Getting a flat tyre or running out of petrol is never convenient so you can also get State Auto Club Roadside Assistance and Membership3 for up to 12 months with your next standard service, for up to 7 years.
SERVICE PRICE PROMISE
At Ford, automobile is not just our business, it's personal. Which is why we always give you our best - not just in our cars, but also in the way we serve you.
Like telling you your service cost in advance. And providing you with the cost of each repair and replacement your vehicle requires, even before you step into our centre. Because we want you to feel assured. Feels like family, for a change.
SERVICE PRICE PROMISE FOR BRAKES4
Need new brakes? With Ford’s Service Price Promise for Brakes, you’ll have peace of mind knowing the maximum price you will pay for new Ford Genuine Fitted Brake Pads.
VEHICLE REPORT CARD
Each time you leave your vehicle with a Ford Dealership for service, you can look forward to a vehicle report card. A comprehensive health check on your cars key wear and tear parts and systems. Understand more about the condition of your vehicle through an easy to follow Red/Yellow/Green rating system that tells you what needs assistance now, and what is coming up next, so you always know how your Ford is traveling.
GENUINE FORD PARTS
Genuine Ford parts have been used to build your car and have been made or selected by Ford and rigorously tested as an integral component of the vehicle to meet high quality, safety and performance standards. This ensures that your Ford will drive, function and protect you the way it was intended. Genuine is best.
FREE SAT NAV UPDATES
Never lose your way again with the latest map data for your Satellite Navigation system. If your vehicle has SYNC™2 with satellite navigation, you’ll receive free yearly map updates for up to 7 years when you complete your scheduled servicing with a participating Ford Dealer5.
1Available at participating dealers on scheduled services or overnight warranty repairs. Private and Blue, Silver and Gold Business Fleet customers only. Booking may be required. See www.ford.com.au/service/t-and-c for full terms.
2Available at participating Ford Dealers on vehicles built from 2007. Customers will pay equal to or less than the maximum price as published by Ford for the period of the web quote for standard items in the A and B logbook service together with selected routine maintenance items. See www.ford.com.au/service/t-and-c for full terms.
3Available to Private and Blue Business Fleet customers who have not reach 105,000km/7 years only at participating Dealers. State Auto Club Roadside Assistance & Membership is provided for 12 months or until your next eligible standard service (whichever occurs first). Customers must comply with scheduled servicing intervals to maintain continuity of membership. See www.ford.com.au/service/t-and-c for full terms.
4Available at participating Ford Dealers. Excludes F-Series, FPV, ST, XR5 and Transit models. Customers will pay equal to or less than the current maximum price as published by Ford at ford.com.au/service/brakes. Maximum prices are subject to change.See www.ford.com.au/service/t-and-c for full terms.
5Customers must comply with scheduled servicing intervals. See www.ford.com.au/service/t-and-c for full terms.
^The Low Price Tyre Guarantee offer is available on selected tyres of listed brands that are stocked by participating Ford dealers. Competitor tyres must be new, identical and available from an Australian tyre retailer. Offer includes “4 for 3” or similar competitor offers, but excludes competitor cashback offers, gift cards, “wheel and tyre” bundles, tyres purchased under an instalment payment plan, clearance and liquidation stock and any competitor quotes that cannot be verified. Offer is available to private retail and Blue Business Fleet customers. Includes valid competitor’s quote within 30 days after purchase. Various adjustments, including fitment and freight, apply to ensure a like-for-like price comparison.
See your participating Ford dealer for full terms and conditions. Ford reserves the right to vary or withdraw the Low Price Tyre Guarantee offer at any time.